Location: Medellín, Colombia
Work Mode: Hybrid (First month fully onsite for training)

At RAMBPO, we mix tech, talent, and great vibes to create solutions that really make a difference. We’re a boutique BPO with a human touch — where ideas flow, teamwork rules, and every day is a chance to grow.

About our client! is a global logistics and supply chain solutions provider, offering international transportation, customs brokerage, warehousing, and distribution services. With a strong technology-driven approach, It´s ensures operational efficiency and visibility across import and export activities. Great! Isn´t?

What you’ll do:

- Be the friendly first point of contact for clients using our customs clearance platform with CBP and other agencies.
- Answer tickets, troubleshoot software issues, and guide clients through processes.
- Review documentation, solve tariff-related questions, and keep things running smoothly.
- Build strong, positive relationships with our clients.

What we’re looking for:

- English B2+
- Basic IT knowledge (OS, networks, firewalls).
- Back-office experience is a plus.
- Great communication, problem-solving skills, and a team-player mindset.

What We Offer

• One-month onsite training to ensure full system understanding

• Hybrid work model after the training period.

• Indefinite-term contract.

• Opportunity to grow within a global logistics and tech-driven company.

If you’re ready to bring your skills, good energy, and problem-solving mindset to a place where you can really make an impact, we’d love to meet you!

Apply now and let’s make things happen together.