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Operations · Oficinas Medellín

Junior Appointment Setter (On-site)

Motivated Appointment Setter with strong communication and persuasion skills. Experienced in making outbound calls, engaging potential clients, qualifying leads, and scheduling appointments while prov

Job Summary

We are seeking a motivated and outgoing Appointment Setter to join our team. The primary responsibility of this role is to contact potential customers from a provided list, introduce our services, and schedule appointments for our sales team. The ideal candidate is confident on the phone, goal-oriented, and enjoys interacting with people.

What You'll Do

  • Make outbound calls to prospective customers using a provided contact list.

  • Introduce the company's products or services professionally.

  • Qualify potential customers by asking relevant questions.

  • Schedule appointments for the sales team based on customer availability.

  • Update customer information and appointment details in the CRM.

  • Follow established call scripts while maintaining a natural conversation.

  • Meet daily and weekly appointment-setting goals.

  • Maintain a positive and professional attitude during all customer interactions.

Requirements

  • Previous experience in Appointment Setting, Telemarketing, Customer Service, Sales, or Call Center environments.

  • Excellent spoken English and strong communication skills.

  • Comfortable making a high volume of outbound calls.

  • Persuasive and confident communication style.

  • Strong organizational and time management skills.

  • Basic computer proficiency and experience using CRM systems is a plus.

  • Reliable internet connection and a quiet workspace (if working remotely).

  • High school diploma or equivalent.

Employment Conditions

  • Salary: COP $2,300,000 + Transportation Allowance + All legal benefits according to Colombian labor law.

  • Employment Type: Indefinite-Term Contract.

  • Schedule: Monday to Friday, 9:00 AM – 6:00 PM (Miami Time).

  • Location: On-site (El Poblado)

Department
Operations
Locations
Oficinas Medellín

Colleagues

Andres Mauricio Villabona
Junior Talent Acquisition Analyst
Operations · Oficinas Medellín

Junior Appointment Setter (On-site)

Motivated Appointment Setter with strong communication and persuasion skills. Experienced in making outbound calls, engaging potential clients, qualifying leads, and scheduling appointments while prov

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